Customer Feedback

Excellent customer service is our priority and we welcome all feedback.  Here is a selection of comments from our customers:

It was a great experience doing business with you people at Guitar Box! Thank you very much!

Wow. Amazing pedal. Thanks a lot, I'm very happy. Thanks for great service and a unique product. (Caroline Guitar Co Meteore Reverb)

Guitar arrived safe and sound, many thanks for well packing it, must say that it is as described... good luck and a great shopping experience.

After all this time I have finally finished my board and I think I need to say a huge thank you to you. It would have been a struggle getting this board together had you not been able to help me in the way that you did. On the board features the 2x Aetos, Deep Six, super bolt, concord buffer and paramount that I purchased off you.  Thank you very much again.

Got the power supply and got time to use it yesterday. Works great. Thanks very much for all the great service. Its much appreciated!

After some advice from a phone call with you guys the other week i purchased a bondi effects sick as pedal, and its amazing! Just wanted to write in and thank you for the advice and the great service, I'm really pleased with the outcome!  Keep up the good work.

The pedals are amazing! Can’t believe there’s still no dealer in germany for Old Blood. Good for you :)

Many Thanks, you guys have been great in every aspect if my interaction with you. I will definitely be using you in the future.

Thanks for the speedy reply, I'm very impressed with your customer care keep up the good work!!

Can't rate them highly enough, used a couple of times, extremely quick postage.

I have finally got round to sending you an email thanking you for your excellent service. I ordered the JHS Panther cub delay on Friday last week and had receive it the Saturday next day and was very impressed to have it in such a short time and the pedal is superb. I wanted to send you this email to make you aware that your work is appreciated.

Just a quick one to say thanks for the smooth and successful exchange. The pedal is freakin awesome!

Can I just take the opportunity to thank you both for the swift delivery of an order I made last week. The pedal is great and was packaged very securely, if you're on reevoo or anything like that let me know and I'll write a review. It's so difficult to find places that stock these brands of pedals.

Great price, great service, got it next day. Completely recommended seller.

Already bought a bracelet from you at fair in Lytham St Annes which has been much admired !! I love wearing it, the quality too is excellent. Now buying these earrings as an Xmas pressie. Thanks

lightning quick seemed to press enter and it arrived, fantastic all round thankyou

Best quality strap for the price I've ever purchased. Highly recommended

Awesome pedal, great customer service, fast delivery!

A-class seller,,,fast delivery,,,amazing service,,,I'll be back.Thankyou

Great deal, fast delivery, what's not to like?

A star

Good service, & product - no issues. Will do business again

Item very well packed, arrived a day BEFORE estimated! Many thanks!

Very happy super fast well packed very nice humans ;)


Excellent product. Excellent service. Ordered Sunday, arrived Tuesday. Amazing.

Ordered Saturday, Delivered Monday, Top Notch Service

Almost instant delivery. LOVE the item. Brilliant friendly seller. Thank you.

love it!! super speedy delivery

Fantastic communicat° & wonderful customer service-Most highly recommended +++++

Arrived faster than stated, safely packaged and as described! A+++++++++++++++++

Very professional store, will use it in the future again

Astoundingly fast cheers. Will use you again.

Received quickly and just as described. A+. And what a great pedal! Thanks.

Came quickly, sent one item back, no hassle at all

Perfect! I wish everything could be so simple, great seller!

I will definitely be using your company again and recommending you to friends/colleagues due to the fantastic advice and service

Great company to deal with! Excellent customer service, great quality product and fast delivery. Would definitely recommend to others, thank you


Just to say a big thank you for the excellent service and delivery of the pedals I recently bought. You now have a customer for life.

Really fast delivery, next day even though quoted 3 business days. Excellent.

Thanks for all the info ! (and the coupon !) Quick answer and great advice = new customer :-) Congratz :-p

Top comms....highly recommended.

Just to say thank you - my pedal arrived safe and sound early Saturday. Just wanted to say many thanks again for swift postage and amazingly low prices!!

Amazing! Great product, describer, communicator, packer. I'm over the moon!

The pedal arrived today, just been playing through it for the past couple of hours and it's a winner! Thank you again for sourcing it for me, exactly the sound I was looking for.

Thank you too, with your excellent site pricing and the introductory 10% offer you have shown to be the best value i can find, i'll be coming back for more in future that's for sure!!!

Thanks for the super easy transaction. u are my new go to pedal shop :¬D

Love the shop, can't wait to purchase more bits from your good selves.

Amazing delivery, very highly recommended, many thanks *10 out of 10*

Amazing service and guitar! Highly recommended! I'm chuffed, many thanks! :)

Cannot rate this pedal high enough, neither your service.Excellent on all fronts

Hi, just wanted to say thanks for the excellent service, product and communication. The pedal arrived this morning and is superb! I have left appropriate feedback and bookmarked your website. Good luck with future sales.


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